Some times accidents may happen but don't worry you are covered by our 30-day, 100% money back guarantee.
If your item qualifies for a return, we’ll require either a receipt, an order number or any other proof of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Return Policy: Artisan Born accepts returns on all non-custom itemswithin 30 days of purchase. Buyer is liable for all shipping costs incurred by returning the item.
Refunds will be processed once the returned item is received as long as it is in the condition it was shipped.
All custom items are not eligible for return.
All items shipped via freight are not eligible for return.
Order Cancellation: There is a 20% restocking fee on returned items and items that are cancelled after the 24-hour cancellation policy.
To be eligible for a return, your item must be:
Unused in the same condition that you received it In the original packaging
Gift Cards
Used Items
Custom Items
Some items that you might receive a partial refund:
If Items are not in the original packaging. Any noticeably used items. Any item that is returned more than 30 days after delivery
We will fully inspect and review any received damage.
If you are approved, your refund will be processed, and a credit will automatically be applied to your original credit card used.
We only exchange items is they are defective or damaged. If you can reach out to us for an exchange questions with our email: support@artisanborn.com
A discount was applied to your order